Section 01
Introduction
JungleSoft Inc. ("JungleSoft ", also referred to as "we", and "us") is committed to protecting the privacy of its users (collectively or individually "Users"). As described in this Privacy Policy, we have designed our games, applications, forums and/or websites ("Services" or "Service") to protect JungleSoft’s Users’ personal information from unauthorized disclosure to others. This Privacy Policy applies whenever you use any of our Services. This Privacy Policy explains how we collect information, how we use that information and with whom we share it, how we protect children privacy, how you can access and update your information, and how we protect the information we store and share about you. Please read this Privacy Policy carefully before using any of our Services, and if you have any questions, feel free to contact us. By using our service, you consent to the collection, disclosure, storage and use of your information as outlined in this Privacy Policy. This Privacy Policy may be amended from time to time and JungleSoft encourages you to consult this Privacy Policy regularly for changes.
Section 02
Collection of Information
JungleSoft only collects Personal Information and Personal Identifiable Information to the extent that is necessary in order for us to successfully provide our Users with the Services we provide. When Users install our Services, we may collect and record the information (personal information including name / email address / user identification number / mobile device's identifier / transaction identifiers for purchases / profile picture / any other relevant information included in application, social network or other online profile) you provide, whether through the Services by Users or through a social network system ("SNS", such as Facebook) or other third party services.
Depending on the Service and the permissions a User grants, JungleSoft may collect friend information used within the app, the User's location, device identifiers, and information associated with advertising cookies. JungleSoft does not collect a User's gender or date of birth.
When a User contacts customer support, JungleSoft collects the name, email address, Player ID, platform, support topic, subject, message, and any optional attachment the User submits. We use this information to identify the relevant account, investigate the request, communicate with the User, prevent abuse, and maintain the support conversation history.
Due to the process in which we receive information through an SNS or a third party service, we advise Users to make sure to read and accept the mentioned SNS or third party's Terms of Use and Privacy Policies prior to continuing. Any information directly collected through your Facebook account and shared with us will be imported, used and stored in a manner consistent with the Facebook Platform Policy applicable to developers in effect at the time of collection (see https://developers.facebook.com/policy/) and in compliance with any specific privacy settings set by you of which we are aware. When you invite new members into your network or send messages through the Service, we collect and maintain the information associated with those messages on secure servers, including email addresses.
JungleSoft's Services may contain links to other websites. We are naturally unable to be held responsible for the privacy practices of other websites and we encourage Users to be aware of when they are leaving our Services, and also to be aware of that website's own Privacy Policy as this one applies exclusively to JungleSoft and its Services.
Section 03
Children’s Policy
Our Services are intended for use only by those 21 or older for amusement purposes. JungleSoft does not knowingly collect or request personal information from anyone under 21. If it comes to our attention that such personal information has been collected, JungleSoft will take reasonable steps to delete it promptly.
Section 04
How JungleSoft uses your information
The information that JungleSoft collects and stores are primarily used to provide a better and more efficient experience while using our Services, but is not solely limited to this purpose. The possible purposes the information Users provide to JungleSoft include, but is not limited to, create User game accounts in accords to the provided information, identify friends and suggest connections to other users of the Services, enable Users to communicate with each other, provide efficient customer support and respond to user submitted reports and inquiries, protect the safety and well-being of our players, improve and optimize our Services provided to Users, enforce our Terms of Service, latest product announcements, software updates, and upcoming events administered by either JungleSoft or a third party. From time to time, we may use your personal information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies.
We may also use personal information for internal purposes such as auditing, data analysis, and research to improve JungleSoft's products, Services, and customer communications. If you enter into a sweepstake, contest, or similar promotion we may use the information you provide to administer those programs. We also collect non-personal information data in a form that does not permit direct association with any specific individual and this non-personal data may be used, transferred or disclosed for any purpose in a way that does not violate any individual User's privacy. Examples of such non-personal information we collect and its usage are as follows.
Information regarding occupation, language, zip code, area code, unique device identifier, location, and time zone locations may be used to better understand customer behavior to further improve our Services.
Information regarding User activities in relation to our Services may be aggregated and utilized to help us derive which specific aspect of our Service produces the most interest among Users.
If any non-personal information is used together with any User's personal information, it will be treated as personal information for as long as they remain combined.
Section 05
Disclosure of Your Personal Information
Users understand and agree that JungleSoft may disclose any personal information if required to do so by law, or in the belief that such disclosure is reasonably necessary to avoid liability, to comply with legal process, including, but not limited to subpoena, statute, search warrant, or court order, or to protect the property and rights of JungleSoft or a third party, to protect the safety of the public or any person, or to prevent or stop activity JungleSoft may consider to be, or to pose a risk of being illegal, unethical or legally actionable. JungleSoft is not required to question or contest the validity of any search warrant, subpoena or other similar governmental request that it may receive. JungleSoft may also disclose information about you if it determines that such disclosure is reasonably necessary to enforce the terms and conditions of the Service or to protect its operations or Users.
If JungleSoft undergoes a business transaction that results in a merger, acquisition, reorganization or sale of assets, we may disclose or transfer all available information about you to the successor organization along the process. We will make reasonable efforts to let our Users know of the information transfer that comes along with the aforementioned action before the actual information transfer occurs.
Section 06
Third Party Service Providers
JungleSoft uses Amazon Web Services (AWS) to host and store certain Service and customer-support data. This data is stored and processed in the AWS US East (Ohio) Region (us-east-2), United States, and may therefore be transferred to and processed outside the User's country of residence. JungleSoft applies reasonable safeguards to data handled by its service providers.
We may use third-party advertising companies to serve ads on the Services. Our system and the third-party advertising technology uses information derived from Users' activity, JungleSoft's cookies on your hard drive, your visits to our site, and the Services you use, to target advertising within the Services. In addition, our advertisers may use other third-party advertising technology to target advertising on our site and other sites. In the course of advertisements being served to you, a unique third-party cookie or cookies may be placed on your computer. Similarly, third-party advertising companies may provide us with pixel tags (also called "clear gifs" or "beacons") to help manage and optimize our online advertising. Beacons enable us to recognize a browser's cookie when a browser visits the site on which the beacon is located, and to learn which banner ads bring users to a given site.
JungleSoft does not provide any Personally Identifiable Information to third-party advertising companies. Note, however, that if an advertiser asks JungleSoft to show an advertisement to users with certain characteristics (for example, women ages 18-24) or a segment of that group (for example, women ages 18-24 who have viewed certain categories of content) and you respond to that advertisement, the third-party advertising company may conclude that you have the characteristics of the audience that they are trying to reach.
If you are interested in more information about online behavioral advertising and your choices to prevent third parties from delivering online behavioral web and mobile web advertising, you may visit the following websites:
United States:
http://optout.networkadvertising.org/#!/ or
http://optout.aboutads.info/?c=2#!/
European Union:
Section 08
Changing or Deleting Your Information
Customer-support requests, conversation history, and attachments may be retained on a long-term basis so that JungleSoft can preserve support history and respond to follow-up requests. Upon a verified User request, JungleSoft will delete or anonymize those records unless continued retention is reasonably necessary to comply with law, resolve disputes, prevent fraud or abuse, or enforce our agreements.
You may review, update, correct or delete any personal information by changing the applicable information on your profile page. If you choose to completely delete all of this information, your account may become deactivated. If you would like to delete your records in our system or opt-out of using your personal information to send promotional messages to you, you may change your settings on your Facebook account or contact us at support@jungle-soft.com.
You may request that we delete your Account Information by following the directions available at https://www.facebook.com/settings?tab=privacy and https://www.facebook.com/settings?tab=applications. You can request deletion of your Account Information by dissociating or removing the JungleSoft application from your SNS or third party service account in accordance with the instructions provided by the SNS or third party service. You may also choose to provide only specific pieces of information to JungleSoft in order to take direct control over the information you choose to provide.
Section 09
California Consumer Privacy Act (“CCPA”)
The California Consumer Privacy Act (CCPA) gives California consumers enhanced rights with respect to their personal information that is collected by businesses. First, California consumers may opt out of having their personal information sold to other persons or parties. Second, they can request to know:
What specific pieces of information a business has collected about the consumer;
Categories of personal information it has collected about the consumer;
Categories of sources from which the personal information is collected;
Categories of personal information that the business sold or disclosed for a business purpose about the consumer;
Categories of third parties to whom the personal information was sold or disclosed for a business purpose; and
The business or commercial purpose for collecting or selling personal information.
Third, California consumers can request that a business delete personal information about the consumer that a business has collected from the consumer.
JungleSoft may be considered a covered business under the CCPA as it collects and processes the personal information of California consumers. This Privacy Policy provides the required notices to California consumers. The CCPA also prohibits covered businesses from providing discriminatory treatment to California consumers if they exercise their rights under the Act.
JungleSoft does not presently sell any personal information to third parties for any purpose.
To make a “request to know” or “request to delete” your personal information, send us an e-mail at the address below. Please put either “Request to Know - CCPA” or “Request to Delete - CCPA” in the subject heading of your email.
Golden City Casino - support@jungle-soft.com.
We will confirm receipt of your request within 10 business days. We must provide the requested information or delete your personal information within 45 days of receipt of your request, but we can use up to an additional 45 days if we let you know that additional time is needed.
Before responding, we must verify that the person making the request is the person about whom we have collected their personal information. Therefore, we may ask you to provide certain, limited personal information, such as your name and email address to verify and match your identity with our records and systems. If you have an account with us, we may ask that you verify your identity through our standard account authentication process. This is also to protect against fraud. We will not retain this personal information or use it for any other purpose. Also please be advised that we need to search our records and systems only for the preceding 12 months. There may be cases where we do not have any personal information about you or we are not able to verify your identity for matching purposes. Deleting your personal information may result in the closing of your account and inability to access the Services. However, you can always re-register at any time.
Section 10
Security
JungleSoft is very concerned with safeguarding your information. Your account information is located on a secured server behind a firewall. When you enter Personally Identifiable Information, we encrypt that information using secure socket layer technology (SSL). Because email and instant messaging are not recognized as secure communications, we request that you not send private information to us by email or instant messaging services. Although JungleSoft has made reasonable technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration or disclosure, we cannot guarantee that unauthorized third parties will never be able to overcome those measures or use your personal information for improper purposes. If you have any questions about the security of the Services, please contact us at support@jungle-soft.com.
Section 11
Contacting Us
For any questions about our Privacy Policy or any other issue please contact us at: support@jungle-soft.com. You may also view more information regarding the privacy rights of EU residents here: https://ec.europa.eu/info/law/law-topic/data-protection/.