Answers without the runaround.

No. Golden City Casino is a free-to-play social casino for entertainment only. Virtual coins earned or purchased in the game can only be used in the game and cannot be redeemed for cash or prizes.

You can earn coins through daily bonuses, missions, tournaments, game spins, and other in-game events.

Open Settings in the upper-right corner of the game, select Friend, and then choose Invite. Select the Facebook friends you want to invite so you can play together and exchange gifts.

The game currently supports English only. You can send language suggestions to support@jungle-soft.com.

Earn class points by leveling up or purchasing eligible in-game products. Higher VIP classes unlock additional rewards.

Experience points count toward your next player level, while VIP points count toward your next VIP class. Neither type of point can be converted into virtual coins or real money.

Yes. Sign in with Facebook on your mobile device and choose the merge option. Guest-account coins move to the Facebook account, and the merge can only be completed once.

Close and restart the game. Golden City Casino saves completed wins and remaining free spins, so refreshing should not remove them.

Refresh the game first. If it still does not load, clear your browser cache and try again. Google Chrome is recommended. How to clear your browser cache.

Check your in-game inbox and allow up to four hours during busy periods. If the coins are still missing, contact Support with the purchase date, time, and Payment ID.

Use the circular speaker button in the upper-right corner of the game screen to toggle sound on or off.

No. Broadcast is part of the game's social experience and currently cannot be disabled.

Yes. The win-sharing pop-up cannot be disabled, but it closes automatically after a few seconds. You can also select Awesome to close it immediately and clear Share win with friends if you do not want to share the win.

Yes. Open Settings and turn off Big Win Alert if you do not want other players' win notifications to appear in the lower-right corner of the game.

Open the Daily Wheel and use your free spin. Afterward, watch an ad for another spin to access the Golden Wheel.

The Daily Stamp resets at midnight Eastern Time (ET).

Lucky Stamp Wheel stamps are awarded for regular coin-package purchases. Weekly and monthly special packs do not award stamps. Collect five eligible stamps to receive the Lucky Stamp Wheel.

Only a qualifying win from a single spin in the base game or free spins counts toward a BIG WIN mission. The cumulative total from multiple free spins does not count.

Facebook processes purchases made while playing on a computer. Open the Payments section of your Facebook settings and submit the dispute through Facebook.